Inovalon ONE Provider Platform Supported Browsers

The Inovalon ONE® Platform
Our Platform brings together national-scale connectivity, real-time primary source data access, and advanced analytics to power 100+ cloud-based solutions that enable improved clinical outcomes and economics across the healthcare ecosystem.
Data Cloud
Drive better health outcomes and economics, informed by diverse, longitudinally linkable data.
Payer Cloud
Improve member care and outcomes while achieving greater performance with sophisticated analytics and dynamic business intelligence.
Provider Cloud
Optimize revenue cycle management, care quality management, and workforce management in one single-sign-on, easy-to-use portal.
Pharmacy Cloud
Streamline pharmacy operations and improve performance with automated processing, real-time data exchange, and electronic decision support.

DataStream
Improve the patient experience and care coordination with comprehensive, patient-specific data at the point of care.
Real-World Data
Accelerate research and improve healthcare outcomes with longitudinally linkable, deidentified data.
Data Solutions
Partner with our research and analysis experts to answer the complex healthcare questions of today for a better tomorrow.
SDOH Market Insights
Identify and address social determinants of health (SDOH) to drive better access, higher engagement, improved outcomes, lower costs, and equitable healthcare.
Health Equity Index Dashboard
Data analytics to help Medicare Advantage plans understand their performance on the new CMS Health Equity Index.

Converged Quality
Discover how our leading HEDIS® software and deep industry expertise enable health plans to achieve high-quality performance in today’s data-driven healthcare ecosystem.
Converged Risk
Ensure compliance with advanced analytics and flexible member engagement solutions enabling efficient and accurate documentation of member conditions.
Converged Outreach
Customize and coordinate integrated, patient-specific intervention programs and outreach for better patient outcomes and economics.
Converged Provider Enablement
Translate organizational goals to the provider point of care with shared insights into patient care quality, documentation, program performance, utilization, and custom initiatives.
Electronic Record On Demand
Exchange data with more than 750,000 providers connected to the Inovalon ONE® Platform today to access relevant digital patient medical records 10 times faster than manual retrieval.
Consumer Health Gateway
Give members quick, reliable access to their health data, enabled by a secure, compliant solution.

Back-end Revenue Cycle
Improve back-end revenue cycle efficiency, accuracy, and ultimately, speed to payment with streamlined SaaS-based workflows.
Front-end Revenue Cycle
Enhance front-end revenue cycle workflows with accurate patient data collection, automated eligibility verification, and reducing uncompensated care.
Care Quality Management
Optimize reimbursement and CMS Star Rating performance with enhanced post-acute quality reporting and care management.
Workforce Management
Streamline and automate the scheduling process across teams, job levels, and locations. Track licenses, credentials, staffing trends, and more.
Strategic Partnerships
We’re better together. Discover how a seamless, successful partnership can provide your customers with endless possibilities.

ScriptMed Specialty
Reduce time and cost to fill with real-time healthcare connectivity, advanced analytics, and automated processing.
ScriptMed Infusion
Access meaningful clinical data at the point of care to enable better treatments and patient outcomes.

Home › Inovalon ONE Provider Platform Supported Browsers

Supported browsers and health check guide

NEWER BROWSERS PROVIDE THE SECURITY YOU NEED

Even if the internet browser you use at your organization seems to be working correctly, it’s important to stay current with updates as they are released. Best practices in the healthcare industry say that in order to maintain the highest levels of security for your patient data and remain HIPAA-compliant, you should be using a browser that defaults to the latest security standards such as TLS 1.2 and above. Only newer browsers provide the level of security that today’s data transfers require.

View a full list of supported browsers by application in the Products and Browsers section below.

TAKE A HEALTH CHECK OF YOUR BROWSER

If you’re using Internet Explorer (IE), go to these two websites for a quick and easy check-up plus instructions on how to update to their latest, security-compliant browser, if needed:
Microsoft: Which operating system (OS) am I using?
Microsoft: Which version of Internet Explorer (IE) am I using?

If you want to use something other than Internet Explorer, you can choose one of the alternative options below:

INOVALON PROVIDER SOLUTIONS TECHNICAL REQUIREMENTS

Operating Systems and Browsers

OPERATING SYSTEMS AND VERSIONS	GOOGLE CHROME	MOZILLA FIREFOX	INTERNET EXPLORER	MICROSOFT EDGE
Microsoft Windows 10	Latest supported	Latest supported	N/A	Latest supported

PRODUCTS AND BROWSERS

Firewall/networking: Ports 80 and 443 must be open for outbound access.

	GOOGLE CHROME	MOZILLA FIREFOX	INTERNET EXPLORER	MICROSOFT EDGE
Portal user management: Login Dashboard Configuration	Latest supported	Latest supported	Latest supported	Latest supported
Inside Inovalon ONE Provider Platform code base: AUTOMATE esMD Eligibility Verification CHOICE Medicare Claims Eligibility Verification Medicare Eligibility Workflow INSIGHT OPTIMIZE OASIS	Latest supported	Latest supported	Latest supported	Latest supported
Outside myABILITY code base: EASE All-Payer CAREWATCH RISKWATCH Patient Payment Management UBWATCH Schedule Management	Latest supported	Latest supported	Latest supported	Latest supported
Inside Inovalon ONE Provider Platform code base: EASE Medicare	Requires workaround	Latest supported	Latest supported	Not supported
Outside Inovalon ONE Provider Platform code base: IVANS NOW	Requires workaround	Requires workaround	Latest supported	Not supported
Outside Inovalon ONE Provider Platform code base: OPTIMIZE Analytics OPTIMIZE (Hospice)	Requires workaround	Latest supported	Latest supported	Latest supported

Supported browsers and health check guide

NEWER BROWSERS PROVIDE THE SECURITY YOU NEED

TAKE A HEALTH CHECK OF YOUR BROWSER

INOVALON PROVIDER SOLUTIONS TECHNICAL REQUIREMENTS

PRODUCTS AND BROWSERS

Discover how our solutions improve healthcare efficiency, outcomes, and economics.