Specialty & Infusion Pharmacy Outlook, 2026

Specialty and infusion pharmacies will continue to face workforce shortages and resource constraints this year, while pressure increases to keep up with the regulatory landscape, drug complexities, and the rising use of AI.

What can leaders do to stay ahead? In this INOvators episode, Ernie Shopes, President of Inovalon’s Pharmacy Solutions, shares why automation must be part of your toolkit, whether traditional solutions or with AI, and how embracing technology will make the difference between the pharmacies that stay ahead and those that fall behind amidst ongoing industry shifts. Plus, get his thoughts on what these challenges and opportunities mean for the patient experience, and ultimately, how pharmacy professionals can improve care outcomes.