The Inovalon ONE® Platform
Our Platform brings together national-scale connectivity, real-time primary source data access, and advanced analytics to power 100+ cloud-based solutions that enable improved clinical outcomes and economics across the healthcare ecosystem.
Data Cloud
Drive better health outcomes and economics, informed by diverse, longitudinally linkable data.
Payer Cloud
Improve member care and outcomes while achieving greater performance with sophisticated analytics and dynamic business intelligence.
Provider Cloud
Optimize revenue cycle management, care quality management, and workforce management in one single-sign-on, easy-to-use portal.
Pharmacy Cloud
Streamline pharmacy operations and improve performance with automated processing, real-time data exchange, and electronic decision support.

DataStream
Improve the patient experience and care coordination with comprehensive, patient-specific data at the point of care.
Real-World Data
Accelerate research and improve healthcare outcomes with longitudinally linkable, deidentified data.
Data Solutions
Partner with our research and analysis experts to answer the complex healthcare questions of today for a better tomorrow.
SDOH Market Insights
Identify and address social determinants of health (SDOH) to drive better access, higher engagement, improved outcomes, lower costs, and equitable healthcare.
Health Equity Index Dashboard
Data analytics to help Medicare Advantage plans understand their performance on the new CMS Health Equity Index.

Converged Quality
Discover how our leading HEDIS® software and deep industry expertise enable health plans to achieve high-quality performance in today’s data-driven healthcare ecosystem.
Converged Risk
Ensure compliance with advanced analytics and flexible member engagement solutions enabling efficient and accurate documentation of member conditions.
Converged Outreach
Customize and coordinate integrated, patient-specific intervention programs and outreach for better patient outcomes and economics.
Converged Provider Enablement
Translate organizational goals to the provider point of care with shared insights into patient care quality, documentation, program performance, utilization, and custom initiatives.
Electronic Record On Demand
Exchange data with more than 750,000 providers connected to the Inovalon ONE® Platform today to access relevant digital patient medical records 10 times faster than manual retrieval.
Consumer Health Gateway
Give members quick, reliable access to their health data, enabled by a secure, compliant solution.

Back-end Revenue Cycle
Improve back-end revenue cycle efficiency, accuracy, and ultimately, speed to payment with streamlined SaaS-based workflows.
Front-end Revenue Cycle
Enhance front-end revenue cycle workflows with accurate patient data collection, automated eligibility verification, and reducing uncompensated care.
Care Quality Management
Optimize reimbursement and CMS Star Rating performance with enhanced post-acute quality reporting and care management.
Workforce Management
Streamline and automate the scheduling process across teams, job levels, and locations. Track licenses, credentials, staffing trends, and more.
Strategic Partnerships
We’re better together. Discover how a seamless, successful partnership can provide your customers with endless possibilities.

ScriptMed Specialty
Reduce time and cost to fill with real-time healthcare connectivity, advanced analytics, and automated processing.
ScriptMed Infusion
Access meaningful clinical data at the point of care to enable better treatments and patient outcomes.

Home › Our Company › Vision & Values

Vision & Values

We believe in the power of data to improve healthcare equity, outcomes, and economics.

Our Purpose

Inovalon is dedicated to delivering cloud-based SaaS solutions that empower our customers to use data to improve healthcare outcomes and efficiencies.

Our Culture & Values

Our core values inspire constant commitment to improving health equity, economics, and outcomes.

Innovation

We believe that our future growth depends on the rapid development and ongoing enhancement of our technology, products, and services. Every associate is encouraged to identify new opportunities and ideas to improve our company and better serve our customers.

Respect

Our associates treat our customers and each other with respect and dignity at all times. We recognize that our success depends on the skills, talent, and expertise of our associates and our ability to work together as a well integrated, organized team.

Excellence

We strive to raise the standard for excellence in everything we do through transparent and open communication, relentless reflection, honest critique, and continuous improvement.

Integrity

We demonstrate honesty and fairness in our conduct and business practices. We keep our word, deliver on our promises, acknowledge our mistakes, and work openly and collaboratively to turn challenges into solutions.

Nimbleness

We challenge ourselves to be thoughtful, creative, and responsive to changing demands and new market opportunities by executing in a “speed with purpose” manner.

Passion

We promote a caring culture in which all associates are empowered to influence and energetically drive the realization of our mission.

Service

We are driven to exceed expectations through an unwavering focus on doing what is right for our customers, our associates, and our community.

Diversity

We build a diverse, equitable, and inclusive workplace where all employees can be heard, contribute, and thrive by fostering inclusive thought leadership, defining accountabilities for all employees, embedding DE&I into our business practices, and measuring our success.

Data Stewardship & Security

We are committed to data security, privacy, and transparency in all aspects of our solutions and services.

Safeguarding Health Information

We invest significant efforts in data security through a multi-faceted security model consisting of people, processes, and state-of-the-art technologies. We develop, deploy, and enforce stringent administrative, technical, physical, privacy, and user safeguard policies across our environment to ensure compliance with HIPAA and other applicable data regulations and laws.

Continuous Monitoring and Evaluation

We ensure that data transmission within our Platform is encrypted. Our data security and privacy is routinely measured and verified through customer and external auditor verifications, externally reviewed by industry-leading data security firms, and internally reviewed through ongoing evaluations of privacy and security practices to promote continuous improvement in safeguarding practices.

Security Certifications

We are HITRUST and Payment Card Industry Data Security Standard certified. We also are a trusted partner to the Centers for Medicare & Medicaid Services (CMS) under their Qualified Entity Program. We issue annual and periodic Service Organization Audit SOC1 and SOC2 Type 2 reports.