Vision & Values
We believe in the power of data to improve healthcare equity, outcomes, and economics.
Our Purpose
Inovalon is dedicated to delivering cloud-based SaaS solutions that empower our customers to use data to improve healthcare outcomes and efficiencies.
Our Culture & Values
Our core values inspire constant commitment to improving health equity, economics, and outcomes.
Innovation
We believe that our future growth depends on the rapid development and ongoing enhancement of our technology, products, and services. Every associate is encouraged to identify new opportunities and ideas to improve our company and better serve our customers.
Respect
Our associates treat our customers and each other with respect and dignity at all times. We recognize that our success depends on the skills, talent, and expertise of our associates and our ability to work together as a well integrated, organized team.
Excellence
We strive to raise the standard for excellence in everything we do through transparent and open communication, relentless reflection, honest critique, and continuous improvement.
Integrity
We demonstrate honesty and fairness in our conduct and business practices. We keep our word, deliver on our promises, acknowledge our mistakes, and work openly and collaboratively to turn challenges into solutions.
Nimbleness
We challenge ourselves to be thoughtful, creative, and responsive to changing demands and new market opportunities by executing in a “speed with purpose” manner.
Passion
We promote a caring culture in which all associates are empowered to influence and energetically drive the realization of our mission.
Service
We are driven to exceed expectations through an unwavering focus on doing what is right for our customers, our associates, and our community.
Diversity
We build a diverse, equitable, and inclusive workplace where all employees can be heard, contribute, and thrive by fostering inclusive thought leadership, defining accountabilities for all employees, embedding DE&I into our business practices, and measuring our success.
Data Stewardship & Security
We are committed to data security, privacy, and transparency in all aspects of our solutions and services.
Safeguarding Health Information
We invest significant efforts in data security through a multi-faceted security model consisting of people, processes, and state-of-the-art technologies. We develop, deploy, and enforce stringent administrative, technical, physical, privacy, and user safeguard policies across our environment to ensure compliance with HIPAA and other applicable data regulations and laws.
Continuous Monitoring and Evaluation
We ensure that data transmission within our Platform is encrypted. Our data security and privacy is routinely measured and verified through customer and external auditor verifications, externally reviewed by industry-leading data security firms, and internally reviewed through ongoing evaluations of privacy and security practices to promote continuous improvement in safeguarding practices.
Security Certifications
We are HITRUST and Payment Card Industry Data Security Standard certified. We also are a trusted partner to the Centers for Medicare & Medicaid Services (CMS) under their Qualified Entity Program. We issue annual and periodic Service Organization Audit SOC1 and SOC2 Type 2 reports.
Get to Know Inovalon
Our leaders, innovators, and subject matter experts work together to improve healthcare outcomes and economics.