Privacy Policy

Inovalon is committed to protecting your privacy and protecting personal information. This Privacy Policy sets forth the online data collection and usage policies and practices that apply to information Inovalon collects via this website ( It does not necessarily apply to information collected by Inovalon in any other fashion.

Users may visit without revealing any personal information. However, should you choose to provide Inovalon with personal information via this website, it may be necessary to provide your information to our agents and representatives to respond to user inquiries, or as otherwise deemed appropriate. Data maintained by Inovalon will be stored and processed in the United States.

The Inovalon website may contain links to other websites over which Inovalon has no control. Inovalon is not responsible for the privacy policies or practices of other websites you choose to access through such links or otherwise, and Inovalon encourages you to review the privacy policies of those other Web sites to understand how they collect, use and share your information.

Inovalon employs privacy and security standards related to the protection of information exchanged, maintained and transmitted through its network and through the use of its products and services. As such, Inovalon has established rigorous safeguards and controls in accordance with legal and regulatory requirements to support its internal operations.

Collection and Use of Information by Inovalon

Inovalon may gather certain information about your use of our website, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is, or may be, collected by Inovalon. This information can include your IP address, browser type, domain names, access times and referring website addresses, but is not linked to your personal information. Inovalon utilizes this information to better understand our customer’s product and service needs.

Inovalon’s website may deposit a small file called a “cookie” on a user’s computer hard drive to personalize their experience or track aggregate site visitation statistics. Visitors may choose to use technologies to block such cookies, but in such instances cases they may not have access to the full functionality of the website.

Inovalon uses the information gathered on Inovalon’s website, whether personal, demographic, collective or technical, for the purpose of operating and improving the site, fostering a positive user experience, and delivering Inovalon’s products and services. With your consent, Inovalon may also use the information gathered to inform you of other products or services available from Inovalon or Inovalon’s affiliated companies. Inovalon will always treat such information confidentially and in accordance with applicable laws.

Information Security

Inovalon maintains appropriate physical, electronic and administrative security standards and procedures to safeguard its data and systems. Moreover, all employees are trained in Inovalon’s privacy and security policies and are required to comply with them as a condition of employment. Employees are permitted to access and use only that personal and proprietary information necessary to perform their duties. We have made information security and data privacy foundational principles of our business operations and recognize the importance of ensuring such for citizens of the European Union. We are further committed to General Data Protection Regulation (GDPR) compliance in the event of any relevant activities.

Any highly confidential information (such as a username and/or password) transmitted over the Internet will be encrypted. Further, Inovalon’s security professionals periodically monitor and test Inovalon’s web interface and implement technology updates in an effort to block unauthorized intrusion.

Children Under Thirteen

Inovalon’s website is not designed to attract children and Inovalon does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Disclosures for California Residents

The California Consumer Privacy Act of 2018 (“CCPA”) provides California residents (consumers) with specific rights regarding their Personal Information. This disclosure sets forth our privacy practices as required by the CCPA in those limited circumstances where we collect personal information that is not governed by the Health Insurance Portability and Accountability Act (“HIPAA”). This section describes your CCPA rights and explains how to exercise those rights as follows.

  • The right to request that we disclose what personal information (as that term is defined in the CCPA) we collect, use, disclose, and sell.
  • The right to request the deletion of personal information that we hold about you. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA.
  • The right to request access to the personal information that we have collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification. You may only make such requests twice (2) per every twelve (12) months.
  • The right to opt-out of the sale of your personal information.
  • The right not to be discriminated against for exercising any of your California privacy rights.

Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.

We do not and will not discriminate against you in the event you decide to exercise your rights under the CCPA.  For example, we will not withhold products or services from you, prohibit you from using the website, charge you a higher price or provide you a lower level of service if you make a request related to your personal information.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you are a California resident and would like to exercise your rights under CCPA, please contact us via email at with the subject line, “CCPA Policy.”


Inovalon may amend this policy from time to time, and therefore encourages you to review it periodically. If Inovalon decides to amend the privacy policy, Inovalon will post those changes to the privacy policy and in other locations Inovalon may deem appropriate. Your continued use of the website after modifications are posted constitutes your consent to the privacy practices described herein.

How long we retain your data

If you have any questions about this policy, the practices of Inovalon, or your dealings with this site, please contact Inovalon at the below address:

4321 Collington Road
Bowie, Maryland 20716


This privacy policy was last updated on February 23, 2021.