Providers Archives

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Empower Your Nurses to Focus on Resident-Centered Care

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Nurses are the frontline of resident care they spend more time at the bedsides of those in their care than…

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3 Proven Ways to Show Nurses Appreciation

Five medical professionals in scrubs sit around a table, smiling and shaking hands, suggesting a friendly team meeting or collaboration in a bright, modern setting.

Being a nurse is a hard, often thankless job and with the World Health Organization (WHO) designating 2020 the International Year…

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How to Support Your Nursing Team to Elevate Resident Care

Two healthcare workers in blue scrubs stand side by side, smiling at the camera. They appear to be in a well-lit, indoor care facility with other people visible in the background.

As quality of care takes the forefront of how skilled nursing facilities are evaluated and reimbursed, nurses increasingly face more…

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3 patient statement strategies that help you get paid

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Capturing patient payments presents a significant challenge across healthcare markets. How can you collect more revenue without spending precious billing…

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Rising patient financial responsibility and your revenue cycle management

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Until just a few years ago, patient payments were not necessarily the highest priority for healthcare organizations attempting to capture…

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Is Your Skilled Nursing Facility Ready to Respond to a Case of COVID-19?

A healthcare worker wearing scrubs and a stethoscope stands beside an older man in a wheelchair. Both are wearing face masks and are near a bright window. The healthcare worker rests a reassuring hand on his shoulder.

Skilled nursing facilities across the country have been working tirelessly to prevent outbreaks of COVID-19. At the same time, facilities…

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How telehealth services can be crucial to your revenue cycle management strategy

An older woman sits on a couch holding a tablet, having a video call with a doctor who is showing her an X-ray image on the screen.

We've been hearing it for weeks: Stay at home, social distance, avoid close contact with others, all in an effort…

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Is your skilled nursing facility ready for a CMS infection control inspection?

Two healthcare professionals wearing white coats and face masks review documents together in a medical office setting, appearing focused as they discuss details related to a CMS infection control inspection.

To make sure skilled nursing facilities are doing all they can to stop the spread of the COVID-19 outbreak, the…

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Your Skilled Nursing Facility’s COVID-19 Communication Plan

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The news surrounding the COVID-19 outbreak changes rapidly as new cases are detecting, new communities are affected, governments enact preventative…

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CMS Issues New COVID-19 Reporting Requirements for SNFs

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The Centers for Medicare & Medicaid Services (CMS) has declared skilled nursing facilities ground zero in the country's COVID-19 outbreak.…

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What Your Skilled Nursing Facility Should Be Doing to Prevent a COVID-19 Outbreak

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COVID-19 presents a scary proposition for skilled nursing facilities. It spreads rapidly and has a high mortality rate among the…

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Tracking COVID-19 Symptoms In Your Skilled Nursing Facility

A healthcare worker in blue scrubs and a face mask sits at a desk, typing on a computer. There are papers, a pen, and bottles of sanitizer on the white desk. The background is plain and white.

The sooner you identify a case of COVID-19 in your skilled nursing facility, the sooner you can act to stop…

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HICNs to MBIs for Medicare eligibility: How to handle the switch

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By now, you are probably aware that the Centers for Medicare & Medicaid Services (CMS) is no longer accepting SSN-based…

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What the HETS transition means to you

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The Centers for Medicare & Medicaid Services (CMS) has officially announced the deadline for hospital, home healthcare, hospice and skilled…

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Disrupting the Status Quo: Staffing Based on Evidence

Three healthcare professionals in scrubs are walking in a hospital corridor near an EMERGENCY sign. Two are conversing while holding a tablet and clipboard, and another is walking behind them with a clipboard.

Meaningful and sustainable change to traditional staffing models is a moral imperative that requires urgent collaborative action.

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3 patient billing workflow areas that are costing you money

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You're likely all too familiar with the losses that you can incur from write-offs and denials, but you may be…

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5 hidden remittance problems that are holding you back and how to fix them

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How much are your remittance problems costing you? You may have hidden inefficiencies draining your time, labor and revenue. If…

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3 ways to boost patient satisfaction and financial performance

A patient in a red sweater sits on an exam table, smiling and talking with a doctor in a white coat in a bright medical office. Medical instruments hang on the wall behind them.

When you think of patient satisfaction, patient payments is probably not the first thing that comes to mind. But, if…

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3 revenue cycle management mistakes that drain revenue

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Healthcare organizations have various metrics that help define and measure success. With so many moving parts, how do you determine…

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4 smart ways to prepare for PDPM

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The Patient-Driven Payment Model (PDPM) that goes into effect on October 1 is the largest financial change the industry has…

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How to fix claims denials to keep them from affecting your revenue cycle

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Claims denials happen throughout the revenue cycle, but often their origins are at the very beginning, the moment a patient…

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Three revenue cycle management tips to simplify your Medicare claims

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Revenue cycle management should be a priority throughout the patient's journey from the moment a patient walks in to receive…

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5 simple, yet effective ways to decrease billing mistakes

Billing mistakes can cost your organization a lot of revenue. From increased days in A/R to claims rejections, you may…

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New NPI verification process for eligibility inquiries set to begin

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After years of delays, the process for verifying eligibility will soon change for healthcare providers throughout the country. CMS is…

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Key Benefits of Incorporating Shout Outs Into Your Workforce Management Strategy

A healthcare worker in blue scrubs and a hair cover stands in a hospital hallway, smiling while looking at and using a smartphone.

Have you patted someone on the back today? Is that a regular occurrence at your organization? Employee recognition or shout…

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How to track and improve billing patterns with predictive analytics and insights

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Predictive analytics can do a lot for your facility. With a deeper, more accurate view into your billing patterns, you…

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How to transition to PDPM without missing a beat

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The patient-driven payment model (PDPM) goes into effect in just a few months. Skilled nursing facilities (SNF) have until October…

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How a few simple patient pay improvements transform the treatment experience

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Patient treatment begins the second a new patient makes an appointment. It continues as they interact with admissions staff, billers,…

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How to decrease your rate of rejected claims

A doctor wearing a white coat sits at a desk, working on a computer with dual monitors displaying spreadsheets. A stethoscope is lying on the white desk next to the doctor.

Imagine if you went into a patient visit knowing that you wouldn't receive payment for your work. Would you invest…

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