Karen was selected as Innovator of the Year for her exceptional contributions to empowering Tribal health organizations with innovative financial strategies. By optimizing revenue cycle management and claims processes, she significantly increased cash flow – with one tribe generating over $500,000 in additional funds in just six months. Her extensive experience in healthcare management, combined with her commitment to educational leadership and improving health outcomes in Tribal communities, exemplifies her innovative approach and dedication to building sustainable healthcare systems.
Meet the 2024 Impact Award Winners
Congratulations to the 2024 winners! Learn how these superstars are driving meaningful improvements in data-driven patient care and health outcomes.
Karen Knight
Partner, Face Rock Enterprises
”Through ideas, thinking outside the box, and innovative solutions, we are seeing profitability increase and improvement in health outcomes – this is what it is all about."
Entry Details
Professional Bio
Karen has over 35 years of experience in healthcare with a specialization in the revenue cycle for both Tribal and private sector. She strives to empower Tribes to become more financially independent and self-sufficient while developing a strong health system to improve health outcomes. Her experience has included management of large health systems, including hospitals and clinics. She achieved excellent results working for the OU Health Science Center, Muscogee Creek Nation, and United Healthcare before joining Face Rock. Karen earned a B.S. in Healthcare Administration and a masters in Indigenous People Law from OU College of Law.
Charity Selection
American Diabetes Association
Brandi Gustafik, R.N., B.S.N., C.C.M.
Manager of Quality Improvement, Big Data Frontier
HCSC, Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas
”Interoperability will always be a challenge, but not in the face of our team. We made the impossible possible!"
Brandi GustafikR.N., B.S.N., C.C.M.
Entry Details
HCSC was recognized as the Data Dream Team for their effective collaboration in data collection and HEDIS® gap closure. They addressed key challenges related to interoperability between systems and electronic health records, significantly improving data collection processes.
By leveraging an internal case management platform, the team engaged about 10% of the Medicare Advantage population, capturing 395,110 new data points in the first run. Their work included conducting health screenings and assessments, which helped close HEDIS care gaps. Additionally, HCSC established strategic plans to align data and coding with NCQA standards, demonstrating their commitment to ongoing compliance and healthcare quality improvement.
Meet the Team Lead
Brandi Gustafik, R.N., B.S.N., C.C.M., Manager of Quality Improvement
Brandi Gustafik is a dedicated nurse with experience in step-down ICU/oncology as a CNA, medical assisting in immediate care, and nursing in women’s health, labor and delivery, and case management. Currently, Brandi’s role involves strategy, scientific, and clinical analysis in closing care gaps and utilizing data to its full potential.
Brandi’s passion for healthcare improvement led her to a Master of Science degree in nursing informatics, focusing on bridging healthcare gaps and inequities across multiple states. Her work integrates science and data analysis to enhance patient outcomes and quality of life, reflecting her commitment to continuous learning and innovation in healthcare.
Team Members
Angela Martinez, M.B.A., R.H.I.A., C.P.C., C.H.C., C.P.H.Q.; Sreenivasa Vemireddy, M.H.A.; Michelle Milcarek
Charity Selection
Make-A-Wish
The Collective Excellence nomination stories were exceptional, making it clear that there were two equally deserving winners. We’re thrilled to recognize both for their outstanding achievements and dedication to advancing healthcare innovation.
Kim Tedesco, RPh
Walgreens Gene & Cell Services
Walgreens Specialty Pharmacy
”Cell and gene therapy provides hope for patients with many serious medical conditions. As a pharmacist, to be a part of this space and bringing awareness to how pharmacy plays a role is incredibly important."
Kim Tedesco, RPh
Entry Details
Walgreens was recognized for the launch and integration of Gene and Cell Services into its Specialty Pharmacy, investing in its capabilities as the company further grows its core pharmacy business to improve patient outcomes and provide greater value to payers and partners. Walgreens has established an 18,000-square-foot innovation center in Pittsburgh, PA, providing comprehensive support services for gene and cell emerging therapies.
Meet the Team Lead
Kim Tedesco, RPh
Kim Tedesco is the director of gene and cell pharmacy operations at Walgreens Gene & Cell Services Pharmacy. She is an inspiring pharmacy leader dedicated to driving the pharmacy industry forward. In her current role, Kim leads the strategic direction of the new gene and cell pharmacy at Walgreens to create a best-in-class center of excellence dedicated to gene and cell therapies. She uses innovative strategies to overcome obstacles, ensuring these new-to-market therapies reach the intended patients. Kim has previous experience in retail, pharmaceutical sales, operations, and specialty pharmacy. She is a licensed pharmacist in 24 states and attended Duquesne University School of Pharmacy in Pittsburgh, PA.
Charity Selection
Make-A-Wish
Network Opioid Stewardship Committee
Inspira Health
”This recognition reflects the power of collaboration in healthcare, and it inspires me to continue fostering partnerships that enhance patient experiences and improve care outcomes."
Entry Details
The Network Opioid Committee at Inspira Health has been recognized for Collective Excellence for their innovative efforts in addressing EHR data gaps. By collaborating with VigiLanz, an Inovalon solution, they enhanced the Pharmacy Surveillance and Opioid Module, integrating it with their EHR system to provide essential data such as morphine milligram equivalents (MME) for opioid stewardship.
Their advanced data integration processes include importing weekly raw data into Power BI for comprehensive analysis, enabling real-time monitoring and reporting of opioid prescriptions. The customizable dashboards they developed track opioid prescribing across various care settings, allowing for improved decision-making by identifying prescribing outliers and monitoring trends related to opioid misuse. Their data-driven insights support the optimization of opioid prescribing practices, enhance patient safety, and ensure compliance with SAMHSA grant goals, ultimately contributing to a successful opioid stewardship initiative.
Meet the Team Lead
Lauren Pino
Lauren began her career at Inspira Health in 2007 as a pharmacy intern at Inspira Medical Center Woodbury. After graduating from the University of the Sciences, she transitioned to a full-time staff pharmacist role at Cape Regional Medical Center. In January 2012, Lauren rejoined Inspira Health as a staff pharmacist at the Vineland campus. By July 2015, she earned her board certification in pharmacotherapy and, in 2017, took on the role of Pharmacy Clinical Manager. She now serves as the Pharmacy Residency Program Director, coordinating the activities of the hospital’s Pharmacy & Therapeutics Committee and actively participating in various multidisciplinary committees. Lauren is an active member of the New Jersey Society of Health-System Pharmacists (NJSHP), the American Society of Health-System Pharmacists (ASHP), and the American College of Clinical Pharmacy (ACCP).
Team Members
Jennifer Lihach, Edward Dix, Emily LoScalzo, Steven Giambrone, Donald Adams, Jenna Bertino
Charity Selection
Make-A-Wish
2024 Impact Award Winners
Relive the unforgettable moments from the 2024 Impact Awards!
About the Awards
The Inovalon Impact Awards celebrate innovative, data-driven achievements in healthcare across three unique categories.