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Inovalon Ranked #1 Payer Technology Solution

A soft, blurred oval shape with pastel gradients of blue, green, purple, and yellow on a light gray background creates an abstract, dreamy effect—perfect for illustrating modern pharmacy management software solutions.

Inovalon’s Payer technology solutions ranked #1 by Black Book Research over ClearDATA, Amazon, and Optum.

Gold seal with BLACK BOOK 2024 in the center. Around the edge, the words RELEVANT. ACCURATE. UNBIASED SOURCE are written in capital letters with two small white stars.

For the fourth consecutive year, Inovalon is proud to be recognized by Black Book Research as the top client-rated payer technology for 2024.

This recognition reflects the industry’s confidence in our technology and our passion for being at the forefront of healthcare innovation and technology.

The details

Following a customer survey that included 179 solution providers, Black Book Research has once again recognized Inovalon as the top-ranked cloud-based data platform for its robust data integration and predictive analytics which are part of its Converged SaaS suite of products.

Inovalon ranked #1 in 13 areas:

  • Strategic alignment of vendor offerings to the client’s goals and mission
  • Innovation and optimization
  • Training
  • Client relations and cultural fit
  • Trust, accountability, transparency, and ethics
  • Deployment and implementation
  • Integration and interfaces
  • Reliability
  • Brand image and marketing communications
  • Marginal value adds
  • Data security, patient privacy, and backup services
  • Support and customer care
  • Best of breed technology and process improvement developments

Inovalon ranked first in these specialties, surpassing payer technologies from ClearDATA, Amazon, Optum, AT&T, Veradigm, EXL Service, Accenture, Salesforce, and Redox.

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“This is a testament to how our industry-leading Converged suite of SaaS solutions is empowering health plans to make meaningful clinical, quality, and financial improvements with patient-centric and actionable insights resulting in truly positive impact.”

Eron KellyPresident, Inovalon

About Black Book Research

Each year, Black Book Research evaluates the top healthcare software across 18 operational excellence key performance indicators from the customer perspective.

Over 7,700 payer software users from health plan executives, clinicians, IT specialists, and front-line implementation users are invited to participate in the survey. This allows Black Book Research to collect extensive research among payer software solutions.

For methodology, auditing, resources, comprehensive research, and ranking data contact Black Book at research@blackbookmarketresearch.com or www.blackbookmarketresearch.com.

Discover how the #1 Payer software can empower your organization to achieve its goals.

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