For the past 20 years, Karen has focused on specialty pharmacy technology and the increased value of patient data and its role in driving pharmacy efficiencies, particularly, the management of the patient cost of care. Karen is passionate that leveraging richer datasets and technology can create the ultimate care model, supporting the expanding role of pharmacists in the healthcare ecosystem.
In her current role, Karen leads pharmacy industry relations; working with Inovalon pharmacy customers, health plans, pharmaceutical manufacturers, and vendors to partner in treating patients with complex disease states and life-changing diagnoses.
Prior to joining Inovalon, she was responsible for sales and marketing at Creehan & Company, the leading commercial specialty pharmacy technology organization, which was acquired by Inovalon in 2016. Her background also includes the management of Giant Eagle’s retail pharmacy business, comprised of over two hundred locations and a multi-site, national mail-order pharmacy business where she was responsible for all pharmacy operations.
Karen is a registered pharmacist, a graduate of Duquesne University, School of Pharmacy, and a current member of the National Association of Specialty Pharmacy board of directors.

NASP 2025 Annual Meeting & Expo: Recap and Highlights
The NASP Annual Meeting and Expo is known as the premier event for specialty pharmacy. This year, it drew over 2,000 attendees to recognize accomplishments and discuss innovative ways to move the industry forward.

10 Steps to a Better Pharmacy Management Software Vendor
Choosing the right pharmacy management software is crucial for the success and efficiency of your pharmacy. With the number of options available, making an informed decision can seem daunting. However, by breaking down the process into manageable steps and considering key factors, you can find a solution that aligns with your needs, helps lower costs, and elevates patient care. Here’s a guide to assist you in making the switch without the stress.
Overcoming Pharmacy Software Challenges: Boost Efficiency
It can happen slowly – the realization that it may be time to replace your pharmacy management solution. It becomes clearer as you continue to face the same bottlenecks or workflow delays day after day, month after month.

Asembia 2023 recap: What we learned
Asembia 2023 took place April 30-May 4 in Las Vegas and brought together more than 7,000 attendees spanning the entire supply chain of specialty pharmacy.

NHIA 2023 recap: What’s new in infusion pharmacy software
Touted as the leading conference dedicated to home and alternate site infusion, NHIA 2023 took place March 25-29 in Washington, D.C. Attendees included professionals spanning the life cycle of infusion delivery and management.

How to grow your specialty pharmacy business
As many industries struggle under the weight of staff shortages and sluggish revenue cycles, organizations are forced to do more with less. Growth and expansion have been put on the back burner while businesses focus on just staying afloat.