In this podcast series, the AHA checks in with its Associates to learn how they are supporting members and leveraging the AHA Associate Program to stay connected with members and help them achieve their goals and objectives.

Episode 17: Automating Clinical Tasks to Improve Patient & Workforce Experience

In this episode, Kathleen Wessel is joined by Rachel Dallmann, Director of Revenue Cycle for Phelps Memorial Health Center, and Patrick Warren, Associate Vice President of Sales for Inovalon. This episode’s discussion will center on the automation and other efficiencies Phelps Memorial is introducing, as well as the resulting impacts on the patient experience.