Bringing Together People, Process, and Technology With AI

“There is no such thing as an AI strategy,” says Todd Mersch, U.S. Life Sciences & MedTech General Manager at Microsoft. In this episode, he explains why AI developers and users must think beyond cool technology and consider the real problem each AI model is meant to solve, as well as the people who build and use the tech. Thus, an “AI strategy” is really a mix of organizational goals, process improvements, and culture.

Get his thoughtful take on how AI can help drive impactful innovation, build organizational fluency, and ultimately, redefine technology strategies across healthcare, from the way solutions are built to how equitable the entire care system is when the right process and technology combinations come together.