If your current quality solution isn’t delivering the performance, visibility, or results you need, staying the course could mean flying blind into another disappointing CMS Star Ratings cycle. But it doesn’t have to be that way. With the right quality partner and solution, your plan can manage its quality performance with clarity and confidence.
Making a switch takes time, but the payoff is worth it. This timeline shows how Inovalon supports you every step of the way when you transition to our quality solution, so you can plan smarter and position your organization for stronger performance next year.
Introduction & Discovery
Initial Conversations
Meet with your dedicated Inovalon Business Development Director to discuss your challenges, goals, and what’s missing in your current solution.
Live demo
Get a customized product walk-through with one of our experts to see our quality measurement solutions in action.
Preliminary pricing & scoping
Get a sense of what your tailored solution will cost.
Pitfall to avoid
Delaying internal discussions or discovery can snowball into missed implementation windows later in the year. Bring your stakeholders in early, even if you’re still exploring.
Internal Alignment & Approvals
Budget planning
Secure funding and align on internal priorities.
Stakeholder buy-in
Socialize the change across leadership, quality, IT, and procurement.
Negotiations
Work with your Business Development Director to fine-tune your solution package, including add-ons and capabilities that best suit your needs. Keep in mind the functionality you need today, as well as any features you’ll need for future initiatives.
Tip
Most health plans finalize budgets for the upcoming year during Q4. If you want a new quality solution in place for 2026, now is the time to ensure it’s included as a dedicated line item.
Tip
Don’t wait until the contracting stage to understand the decision-making chain of command. Getting alignment across all levels of your org early in the process is crucial.
Watch out for this
Health plan approval processes often take longer than expected — especially when budgets are tight or change management is involved. Set realistic internal timelines and leave room for back-and-forth.
Contracting & Implementation
Legal reviews & redlines
Navigate contracting and redlines with your legal and compliance teams.
Security assessments
Complete IT security evaluations and integrations as needed.
Sign-off & implementation kickoff
Execute contracts and begin onboarding with Inovalon’s customer support team.
Common delay alert
Legal and security teams for health plans can get bogged down with backlogs or unclear documentation. Flag these requirements early and begin collecting necessary documentation in advance.
Ready to Take Control of Your CMS Stars Rating Performance?
Reach out to schedule your intro call and learn how Inovalon can help you see clearly, act strategically, and secure the results your plan deserves.
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