Workforce Analytics Software for Aged Care: Data-Driven Staffing That Works
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Inovalon
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Workforce analytics software for aged care can help answer the urgent questions SNF leaders are asking.
- How can we maintain care quality when we don’t have enough staff?
- What tools can help us plan, retain, and adapt in real time?
The right technology can be the difference maker — leaving reactive staffing in the dust and making proactive and equitable staffing the new reality. Learn how smarter scheduling, predictive insights, automations, and integrated systems can boost both operational efficiency and quality of care for your facility. Hear real-world examples about how healthcare workforce management technology can get the job done.
A critical crossroads
The U.S. population over 65 is surging — from 17% in 2022 to 23% by 2050 — just as the industry braces for a massive shortfall of physicians and registered nurses by 2036. With skilled demand surging and SNF staffing capacity shrinking, aged care providers are under intense pressure to do more with less.
And that’s where analytics software like Inovalon’s Workforce Intelligence™ shines. With all the information you need at your fingertips, you can become the ultimate scheduling and budget problem solver. Since Workforce Intelligence acts as a handy translator between nursing and finance, you’ll be able to see exactly where your care dollars are going, pinpoint specific scheduling challenges to address, and find the sweet spot between overstaffing and understaffing.
Smarter scheduling with workforce analytics software for aged care
As you know, scheduling is an art. Checking all the boxes requires balancing staff-to-resident ratios, knowing who has the right credentials to meet the need, and spotting whether all that juggling creates budget- and morale-busting overtime. Not to mention time pressures and all the other responsibilities on your plate.
But a workforce management solution made for SNFs — like Inovalon’s Schedule Management™ — can be a game changer. It simplifies staff scheduling and makes the most of labor resources throughout the organization. With it, staff and managers work together to fill shifts. With real-time scheduling updates, the ability to broadcast messages to the team, and schedules viewable online, staff can request time off, swap shifts, and more.
All those hours spent on phone calls? Eliminated.
Overtime? Reduced.
And staff? They can take back their lives — both on and off the clock.
Predictive insights and systems integration
Workforce analytics software for aged care puts the power of data at your fingertips. Prevent unfilled shifts and costly labor habits before they happen. Track trends in real time. Adjust scheduling to reduce burnout risk. And confidently advocate for additional resourcing with data your finance leaders can trust.
The result? Nurses feel heard and supported, schedules are more balanced and equitable, resident care improves, and your organization might even start saving money.
Plus, the best aged care staffing software integrates systems — making it easy for leaders to tap into powerful insights with executive dashboards that offer visibility into departments, shifts, employees, risk areas, and budget impacts.
A win-win for operations and care
Budgets are tight, and labor is your biggest operating expense. Workforce analytics software for aged care helps you manage budgets and productivity so you can reduce costs and protect your bottom line.
Even better, it helps healthcare heroes do what they do best — care for residents. When the right staff are in the right place at the right time, residents can be empowered by having staff available to meet the needs that are important to them. They can better focus on not just lifespan, but healthspan, too.
How SNFs are empowering nurses
With the right workforce management technology in place, long-term care providers are effectively tackling tough challenges. Check out the following success stories to learn how Inovalon’s long-term care staffing solutions are helping them do it.
Smart scheduling helps reduce overtime
Company: Guardian Angels Senior Services
Location: Edgewater, FL
Type: Senior Care
Challenge: A sprawling facility battles the inefficiencies of outdated scheduling.
Guardian Angels Senior Services offers a range of senior living options, including long-term, assisted, and independent living facilities spread out over multiple locations. Each facility has many moving parts — including nursing, housekeeping, dietary, and administrative departments. Yet, despite having hundreds of employees, managers were scheduling staff on paper, creating inefficiencies across the organization.
Solution: Cloud-based scheduling technology integrates with payroll to offer visibility and insights.
About six years ago, the organization deployed Inovalon’s Schedule Management in their nursing program to optimize scheduling and track absenteeism and overtime. Immediately, the organization began to see improvement.
Results: Inefficiencies and overtime are down. Accountability is up.
“Ultimately, Inovalon’s scheduling application has more than exceeded our expectations. It is easy to set up, use and manage. We love it. We’ve had it for six years, and we’ll stay another 50 if we can.” – Troy Marschel, Controller, Guardian Angels Senior Services
Read the customer story.
Scheduling automation boosts collaboration and staff engagement
Company: Providence Home and Community Care
Location: Renton, WA
Challenge: Paper-based scheduling causes inefficiencies.
Caregivers across Providence Home and Community Care’s (PHCC) skilled nursing and assisted living facilities were dependent on spreadsheet-based scheduling. The lack of true automation resulted in a process that was time consuming for schedulers and did not allow for schedule input from front-line caregivers. The team at PHCC also wanted to be more strategic about staffing and labor costs.
Solution: Staffing and scheduling automation effortlessly improves processes and engages caregivers.
After the key stakeholders within PHCC saw product demos of Schedule Management, they were excited to move forward with Inovalon. The software is now being used to create schedules across seven PHCC facilities.
Results: Efficient scheduling leads to stronger collaboration and increased staff satisfaction.
By moving from a paper-based to an automated system, the team at PHCC now has tools that enable schedulers and caregivers to work more collaboratively, and everyone from the residents to the leadership team has realized benefits.
“Implementing Schedule Management has been, hands down, the most immediate value-added business solution and user-friendly technology I’ve been a part of in 25 years of healthcare operations.” – Holly Shepherd, Regional Director Of Operations, Providence Home and Community Care
Read the customer story.
Better scheduling helps meet resident and staff needs
Company: Presbyterian Senior Care Network
Type: Post-acute care
Challenge: Manual scheduling creates inefficiencies and frustration.
For Presbyterian SeniorCare Network, a large part of managing multiple skilled nursing and assisted living locations was managing staff schedules. Schedules were done in spreadsheets, which caused a significant amount of staff frustration for everyone involved.
Solution: Scheduling technology enables more efficient communication and reduces scheduling challenges.
Before, nurses left sticky notes on a printed schedule to ask for changes. Or stopped by their leader’s office to discuss requests — and leaders often called nurses individually to fill shifts. Now, nurses can see their schedule on their cellphone or any computer device. They can communicate if they’d like to swap shifts or simply pick up an open shift as they see what is available.
Results: Improved scheduling efficiency and more time to focus on care.
Schedule Management empowered Presbyterian SeniorCare Network to create schedules with more ease and efficiency – in turn allowing them to better focus on their seniors’ needs.
- 15 hours of work saved for schedulers when they prepared a 4-week schedule
- 12% increase in staff picking up open shifts within the first two weeks of using Schedule Management
- 100% elimination of manual scheduling work
“Being able to manage your scheduling processes super efficiently and for staff to have immediate responses because of Schedule Management, I think that’s pretty big deal.”
– Lisa Malosh, Senior Director, Organizational Improvement, Presbyterian Senior Care Network
The do-more-with-less imperative
In light of skyrocketing demand and staffing shortages, long-term care providers face a growing urgency to do more with less. That’s why so many organizations trust Inovalon’s cloud-based workforce management software for help.
But don’t just read about how they’re achieving their goals. Schedule a demo to see how you can become the strategic leader you want to be — empowered, proactive, and better able to balance care, costs, and team morale.
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