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PATIENT PAYMENT SOFTWARE

Patient Payment Management

Take the hassle out of payments for patients, residents, and your revenue team.

Increase Collection Opportunities

Give patients, residents, and caregivers round-the-clock access to conveniently pay for healthcare services, and accept all forms of payment through a user-friendly portal that clarifies financial obligations. Deliver a flexible, secure patient payment experience that can be tailored to individuals’ unique preferences.

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Make Patient Payments Easy

Let patients and residents pay how they want – online, in person, by phone, mail, payment plans, or card-on-file. A secure, easy-to-use portal builds trust and helps improve collections.

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Save Staff Time

Cut down on manual tasks with one login and all payment data in one patient payment software, so your team spends less time chasing payments and more time collecting them.

Improve Financial Reporting

Stay on top of the metrics that matter. Track and reconcile payments in real time and take advantage of standard or custom reports to reduce manual work.

Benefits

Make it easy for patients and residents to pay and even easier for your team to collect. Offer flexible options like text and email payments while boosting cash flow.

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Enhance Patient Trust and Convenience

Guide patients and caregivers to a simple, branded payment portal they recognize with no login or password required.

Illustration of a hand holding a credit card. The card has a rectangular shape with minimal details, including a small square and three circular shapes, on a light gradient background.

Process Flexible Point-of-Service Payments

Accept credit/debit/HSA cards, cash, text, and email payments using secure patient payment software that supports chip, encrypted swipe, contactless, and mobile processing – making payments easy for patients and staff.

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Gain Business Office Efficiency

Reduce staff rework by uploading batch payments and syncing with your EHR so collections take less time, every time.

A computer monitor displays a warning symbol with an exclamation mark inside a triangle, indicating an alert or error message on the screen.

Prevent Payment Delays

Pair with Inovalon’s Patient Statement Management™ for billing statements that are clear, easy to pay, and branded to the name they trust.

100%

All Top 25 U.S. healthcare provider systems use Inovalon solutions¹

75%

Reduced costs with eStatements when pairing with Patient Statement Management²

HOW IT WORKS

Simplify Payments From Front Desk to Back Office

Inovalon’s Patient Payment Management™ gives patients, residents, and caregivers the convenient payment options they need. This mobile-friendly patient payment software accepts credit, debit, HSA cards, and checks, and users can securely save cards or bank information for easy recurring payments.

Make it simple for patients and caregivers to make secure payments, and even set up flexible payment plans (right from home), so bills don’t get missed and revenue doesn’t slip through the cracks.

It’s time for your team to stop chasing payments. Batch upload, manage access by user, archive transactions, create custom reports, and auto-post to your EHR or billing system. Meanwhile, patients and residents enjoy a clear, easy to manage payment experience.

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TESTIMONIALS

Proof That Convenience Pays

See how providers are reducing delays, easing staff workloads, and making it easier for patients to pay.

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“Patient Payment Management has been such a time saver that has allowed us to really take revenue cycle management employees and allocate their time to other higher-ROI tasks that give them greater challenges and more satisfaction in their work.”
Don SzewczykDirector of Information Security & Privacy Officer, Pediatric Health Care Alliance

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“We’re not just improving cash flow – we’re creating a better experience for our patients. They know what to expect. We’re transparent. We’ve made it easy.”
Katie SpencerDirector of Revenue Cycle, Interim Healthcare of the Upstate

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“Processing the credit card payments and everything about it is very user friendly and easy to see what you need to do.”
Jill JacobsonBilling Supervisor, Lakeland Mental Health Center

Related Products

Explore companion solutions that simplify workflows, reduce denials, and help your team protect revenue from eligibility to remits.

Patient Statement Management

Generate clear, easy-to-understand patient statements that drive collections. Improve patient payment compliance with simplified billing statements.

Claims Management

Automate claim creation, submission, edits, and resubmission in one platform. Reduce denials, improve first-pass payments, accelerate reimbursement.

RCM Intelligence

Analyze your entire revenue cycle with dashboards showing claim aging, denial patterns, revenue performance, and future payments. Identify bottlenecks and make data-driven decisions to optimize revenue cycle performance.

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¹Top 25 provider systems based on Becker's Hospital Review list of 100 largest hospitals and health systems 2023. Inovalon internal reporting, July 2025.
²Inovalon Price Book 2024

Resources

A Smarter Revenue Cycle Starts Here

Explore expert guidance and real-world strategies trusted by leading healthcare organizations to strengthen revenue cycle performance, improve reimbursement, and achieve better financial outcomes