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Customer Stories

Celebrating customer achievements across the healthcare ecosystem.

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How TEAMCare Behavioral Health Cut A/R Days From 26 to 14.5

TEAMCare Behavioral Health ran all of its billing through one clearinghouse, until a data interruption severely disrupted daily operations. With Inovalon, the team rebuilt its revenue cycle, cutting A/R days from 26 to 14.5 and pushing its clean claim rate to nearly 98%.

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Kern Medical logo on Inovalon spiral
MVP Health Care logo on Inovalon spiral

MVP Health Care Cuts HEDIS® Reporting From 3 Weeks to 6 Days

For MVP Health Care, Inovalon Healthcare Data Lake™ turned a fragile three-week monthly HEDIS® process into six days, giving its teams faster access to more actionable data as the plan builds toward member-level quality improvement.

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Explore More Customer Stories

Discover customer success stories from health plans, payers, providers, and life sciences organizations leveraging Inovalon solutions.

How Pickersgill Retirement Community Made Paying Easier for Senior Living Residents and Families

October 19, 2026

Northern Arizona Healthcare Built a Patient Safety Culture Where Every Voice Leads to Action

October 19, 2026

How TEAMCare Behavioral Health Cut A/R Days From 26 to 14.5

October 6, 2026

How MediClaim Works Made Enterprise Medical Billing Affordable for Dental Practices

September 23, 2026

How Providence Health System Gave Caregivers More Time for Patients by Simplifying Statements

August 17, 2026

How Seacoast Strengthened Claims Visibility With the Right Healthcare Clearinghouse Partner

July 7, 2026

MVP Health Care Cuts HEDIS® Reporting From 3 Weeks to 6 Days

June 2, 2026

Sustaining 4+ Star Performance Through a 19-Year Partnership

May 12, 2026

Scaling Smart: How Inovalon Supported Community Care Plan’s Expansion

April 10, 2026

Ardon Health’s Journey From Multiple Systems to One Seamless Workflow

April 1, 2026

St. Clair Health Reduced Pharmacy Scheduling Time by 90%

March 25, 2026

Cambia Health Solutions Streamlines Data Feeds With Inovalon and Snowflake

January 12, 2026

How Ignite Medical Resorts Boosted Cash Flow and Billing Efficiency to Support Growth

December 29, 2025

Driving Quality Performance Through Better Data and Long-Term Trust

December 15, 2025

How Inspira Health Turned EHR Data Into a Shield Against the Opioid Epidemic

November 13, 2025

How ChartSwap Delivers Faster, Smarter Medical Record Discovery

October 31, 2025

How Fenyx Health Went From Onboarding to HEDIS® Submissions in Under 90 Days

October 23, 2025

Helping a Small but Mighty Team Succeed With Quality Reporting

October 1, 2025

Healing the Revenue Cycle: A Mental Health Provider’s Transformation With Inovalon

August 14, 2025

DCO and Inovalon: A Partnership Built on Trust, Performance, and Shared Purpose

August 5, 2025

From $963K Behind to $3M Ahead: How Kern Medical Fixed RCM Fast

August 1, 2025

Better Scheduling Supports Better Behavioral Health: Exodus Recovery’s Experience

July 30, 2025

How Regional One Health Identifies High-Risk Patients Sooner

July 8, 2025

Smarter Stewardship, Stronger Outcomes: How Regional One Health Transformed Anticoagulation Safety

June 19, 2025

Cleaner Claims, Faster Payments, Smarter Growth: South Florida Psychiatry’s End-to-End RCM Success

June 5, 2025

MatrixCare Delivers Clarity and Control in the Revenue Cycle With Inovalon

May 29, 2025

How PIH Health Improved Infection Surveillance and Patient Care With Inovalon

May 7, 2025

Seeing Stars: How LEON Health Achieved Consecutive 5-Star Ratings With Inovalon

May 1, 2025

Decreasing Costly Errors and Improving RCM Success for Tribal Health Organizations

April 25, 2025

From Complexity to Clarity: How Interim Healthcare Transformed RCM Into Simplified Operation

April 15, 2025

Larry H. Miller Senior Health Improves Billing With RCM

January 23, 2025

Significant Savings Achieved With Insurance Discovery

January 22, 2025

Smarter Insights, Better Outcomes: How Aetna Improved Ratings and Care with Inovalon

January 22, 2025

Pharmacy Surveillance: Faster DKA Resolution Care Case Study

January 22, 2025

How Enhanced Revenue Cycle Insights Improved Hospital Operations and Metrics

January 7, 2025

End-to-End RCM Efficiency: How Paramount Healthcare Transformed Their Billing Processes

November 19, 2024

PrimeWest Health Uses Inovalon Data Lake for HEDIS

October 3, 2024

Automated Sepsis Alerts Drive Better Outcomes at Goshen Health

October 2, 2024

Improving NCQA Health Plan Ratings With Quality Measurement Software

September 11, 2024

Inovalon: A Preferred Partner for Clearinghouse Capabilities and RCM Analytics

July 22, 2024

Empowering Patient Safety: How CHRISTUS Health Transformed Ambulatory Care

July 12, 2024

Community Health Network Uses VigiLanz to Improve Safety Event Reporting

July 1, 2024

Capital Region Medical Center Uses VigiLanz to Prevent Bedbug Infestations

July 1, 2024

Adventist Health Uses VigiLanz to Curb Infections

July 1, 2024

Riverside University Health System Uses VigiLanz for NICU Antimicrobial Stewardship

July 1, 2024

Freeman Health System Uses VigiLanz to Improve Patient Safety While Cutting Costs

July 1, 2024

CHRISTUS Health Increases Safety Event Reporting with VigiLanz

July 1, 2024

Cincinnati Children’s: Safe Antibiotic Use in Pediatrics

July 1, 2024

Freeman Health System Pharmacy Uses VigiLanz to Improve Care, Workflows, and Costs

July 1, 2024

Freeman Health System Uses VigiLanz to Enhance MRSA Screening, Reduce Vancomycin Use

July 1, 2024

How Children’s Minnesota Successfully Managed a Measles Outbreak

July 1, 2024

Cincinnati Children’s Uses VigiLanz for Penicillin Allergies

June 24, 2024

PAM Health and Inovalon: Clean Claims and Strong Connections

June 19, 2024

First-Time Healthcare Billers Achieve RCM Success with Cloud-Based Software

May 28, 2024

Denial Analytics Drives Top Revenue Cycle Performance

March 29, 2024

Turning Healthcare on its Head: How eternalHealth is Disrupting Industry Norms

March 13, 2024

How NeuroPsychiatric Hospitals Went Agency-Free With Inovalon

February 5, 2024

Meeting Resident and Staff Needs with Better Scheduling

January 11, 2024

Improving Billing Success with an Integrated Clearinghouse Solution

January 7, 2024

Improving Provider Trust and Engagement to Drive Value-Based Care

January 7, 2024

Improving Medicare Claims Management for Multiple Clients, With One Solution

January 4, 2024

Medicare Billing, Streamlined: How MGM Healthcare Transformed Their RCM Workflows With Inovalon

January 4, 2024

Delivering Better Billing Results with Inovalon Software

January 4, 2024

Skilled Nursing Group Gets Paid Faster, Sees Fewer Denials with Inovalon

December 14, 2023

How Enhanced Revenue Cycle Insights Improved Hospital Operations and Metrics

February 8, 2023

Stored Card Technology Boosts Convenience and Reimbursements for Pediatrics Group

December 7, 2022

How Inovalon Makes Meaningful Data Accessible to All Providers

October 20, 2022

Billing Company Sees Greater Efficiency With Inovalon

March 16, 2022

Automation Helps California Hospital Control the Chaos of Medicare Billing

October 21, 2021

Guardian Angels Senior Services Sees Overtime Drop With Smart Scheduling

August 2, 2021

Ambulatory ER Facility Uses Scheduling Technology to Improve Staff Engagement and Save Money

July 28, 2021

Scheduling Automation Fosters Collaboration and Boosts Staff Engagement

June 28, 2021

Enhancing Care with Real-time Infection Control Tracking

September 4, 2020

BAYADA Boosts Claims Processing Speed, Accuracy, Payment

July 22, 2019

Scheduling App Saves Time and Improves Communication for Medical Center

November 12, 2018

TESTIMONIALS

Discover what customers have said about Inovalon solutions

Read what customers across the continuum of care have to say about Inovalon solutions.

“

There’s so much that Inovalon has brought to the provider community with automation efficiency that has made a huge difference. Inovalon has the best clearinghouse and functionality that exists.

Julie Ann KemmanPresident, Health Care Professional Consulting Services
“

Reducing our A/R days from the 90s to the 30s has given our organization greater financial stability. We're able to grow our services and our physical landscape of the hospital. We've added more specialists to the facility that our patients need.

Rachel DallmannSenior Vice President of Clinical Operations, Phelps Memorial Health Center
“

We chose ScriptMed® Specialty because it has extremely robust capabilities – in particular for data collection, data reporting, and managing our patient care workflow in a very customizable way

Chris AntypasPresident, Perigon Specialty Pharmacy
“

I think Inovalon is different for a few reasons, but if I was to boil it down to one, it's that you can find shops with great analytics, smart people, tight robust reputations, and maybe even some of the data. But to find one partner that has the reputation, that has the expertise, and that has all of the data at its fingertips, there are no competitors.

Justin BarclayVice President, Consumer Insights and Analytics, Tivity Health