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A Better Way to Beat Claims Denials, From Eligibility to Submission

Claim denials are draining revenue, straining teams, and putting pressure on the entire revenue cycle. Here’s a look at what’s driving the rise in denials and how the right technology can help stop them before they start.

A blue circular progress chart shows 67% completion in large blue numbers at the center, with the remaining 33% in light gray—ideal for visualizing claim denial or insurance claim denial rates.

of providers pinpoint front-end workflows as the top contributor to denials.1

A circular progress bar half-filled with blue, showing 50% in large blue text at the center—perfect for visualizing insurance claim denial rates. The remaining half is light gray.

of healthcare executives state claims denials are a top challenge in their organization.1

Top four reasons claims get denied:

  • Missing or incorrect patient info
  • Lack of authorization or pre‑certification
  • Eligibility/coverage not verified
  • Submission errors
    (codes, modifiers, and timing)

Fix the Cause, Not Just the Symptoms

The root cause of denials happens earlier in the process than many realize, but the right technology can make all the difference.

A blue gear icon is centered within two concentric circles, each with an arrow indicating clockwise rotation, symbolizing process, workflow, or continuous improvement in managing insurance claim denial challenges.

Rules-based automation

Start strong with batch verifications and insurance discovery that reduces manual work, surfaces missing coverage, and keeps claims moving forward.information for each patient and claim.

A stylized blue clock with motion lines, suggesting the speed or urgency often associated with claim denial, set against a light background.

Workflow enhancement

Help your teams work smarter, not harder by automating manual tasks, prioritizing urgent denials, and giving staff more time to focus on recovering revenue.

A blue outline of a magnifying glass focusing on a pie chart, with a single slice highlighted, symbolizes insurance claim denial. The design is simple and uses clean lines on a light background.

Root-cause denial analytics

Understand the real drivers behind denials, like missed payer rules and submission errors, so you can catch issues early and prevent them from recurring.

Ready to Fight Back Against Denials?

Explore how Inovalon’s revenue cycle management solutions help stop denials before they start.

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  1. “Claims Denials: Causes, Impact, and AI-Enabled Prevention Strategies,” Inovalon, October 2024, https://www.inovalon.com/resource/claims-denials-causes-impact-and-ai-enabled-prevention-strategies/
  2. “Exploring AI’s Role in Revenue Cycle Management,” Inovalon, July 2024, https://www.inovalon.com/resource/exploring-ais-role-in-revenue-cycle-management/

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