Deliver a simple, stress-free virtual care experience with secure, compliant telehealth software designed with the patient in mind.
Powered by the Inovalon ONE® Platform
Improve the patient experience with technology. Our Virtual Care software creates a centralized, HIPAA-compliant online space to deliver accessible, reliable, and secure care that patients can trust.
Inovalon’s Virtual Care software is user-friendly, reliable, and built by a team of healthcare experts with the full patient journey in mind. The solution easily integrates with eligibility, claims, and patient payment tools powered by the Inovalon ONE Platform, so you can bring key care delivery functions into one place.
Provide your patients with an accessible, secure option to receive care in the safety and comfort of their own home. Our Virtual Care solution helps you achieve greater efficiency and keep your patients happy.Request a Demo
How it Works
Our comprehensive Virtual Care software provides everything you need to deliver accessible telehealth services to your patients. Our solution makes it easy, from appointment setting through the virtual visit.
Cloud-based telehealth that’s secure, reliable, and patient-focused.
Virtual Care application key features:
- Reliable cloud-based, high-definition video: Visit with patients using up to 720p HD video
- Appointment setting: Managing schedules is quick and straightforward with a simple user experience to create and adjust appointments
- Automated patient reminders: Automatic text and email reminders allow patients to confirm their appointment with one easy response.
- Pre-appointment access verification: Troubleshoot ahead of time by confirming each patient can enter the meeting room before their appointment.
- HIPAA compliance: Our application is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), so you can have confidence in the security of your patients’ data.
- Mobile applications: Patients can access their virtual visit from any device.
- Patient profile: Understand each patient’s eligibility with just a few clicks. See the status and date of their most recent eligibility check, confirm any secondary payer(s), and verify patient information.
Frequently Asked Questions
Yes, our Virtual Care software enables you can create, edit, and cancel virtual appointments.
Yes, patients will receive notifications regarding their virtual visit, based on the type of communication they prefer.
Yes, we offer reporting with export capabilities within the Virtual Care application.
Yes, group sessions are supported by the application.
Yes, you can screenshare within a session.
No, you can meet with patients for as long as you need to.
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